
Warranties and Returns Parts Warranties For all warranty returns,
malfunction of the part in question must be verified by MBZ, or documentation
provided by a licensed professional and verified by MBZ. New Genuine Mercedes-Benz Parts:
2-year Warranty This manufacturer warranty covers
the part only, not the labor. If the part malfunctions, you will need proof of
defect from a licensed professional. You will be responsible for sending the
part back to us, and we will confer with the manufacturer on your behalf. Obligations We reserve the right to determine
whether a repair or replacement is necessary, and reserve the right to do so
without charge for the customer. All warranty claims must be preauthorized by
us. Upon malfunction of any individual component, we will send an equivalent
replacement component as soon as available; if a replacement component is not
available within 60 days we will send a partial refund equivalent to replace
that component. Engine
Care Customer must be able to verify
proper installation and maintenance of the item up until date of the claim,
including proof that proper maintenance was performed during the break-in
period. |