Warranties and Returns
Parts Warranties and Returns
For warranty returns, malfunction of the part in question must be verified directly by MBZ Parts, or documentation provided by a licensed professional and then verified by MBZ Parts.
For all warranty claims, please contact us with your order details.
For returns of Used parts for all other reasons, if the item is shipped back to us within 30 days of delivery, we can refund the item cost minus a 15% restocking fee. No shipping charges will be refunded.
Cancellations requests can be granted per our discretion if made within 48 hours of placing your order if fulfillment of the order has not yet been initiated. If your cancellation request is made after 48 hours or after fulfillment has begun, then that is considered a return and is subject to all of the above conditions.
All warranty terms below begin on the date of delivery.
New Genuine Mercedes-Benz Parts: 2-year Warranty